Using these two technologies together creates possibilities that will change the way we see the world. 12 Workplace Trends for 2020/2021: New Predictions & What Lies Beyond? For starters, following the release of AR kits from Google and Apple, developers have continued creating games with AR elements, looking to replicate PokemonGo’s success. Mercedes also uses an AI chatbot combined with AR. That said, investing in this, instead of physical materials may be more cost-effective for schools in the future. For example, the UK-based insurance company Allianz uses AR to make its customers aware of possible dangers within their home. AI is then used to enhance the AR experience by layering itself on top of the AR functions. Poor Experience 3. Digital Fatigue 5. While this is definitely impressive, we’ll have to note that this tech is certainly not the only one of its kind. That said, experts predict that AR will generate $120 billion[6] in sales by 2020. AUGMENTED REALITY AND VIRTUAL REALITY Augmented Reality … Lastly, rendering depends on Mapping’s accuracy. Lack of Use Cases Low Risk Aside from retail companies, AR is making waves in global businesses. The AR technology used for this will map out the veins in the patient’s arm. About 68% of contact center communications consist of phone calls[23]. Indoor navigation is more complex compared to outdoor navigation. Privacy & Security also pose significant challenges that the AR industry. Positioning’s challenge is that it can be difficult to tell a person’s exact location. Additionally, the global market for WebAR compatible devices is at about 2.97 billion[27]. Authors may use MDPI's 2. Once you are registered, click here to go to the submission form. Luckily, AR is bridging the gap. However, experts expect AR hardware sales to increase[22] up to 68.6 million units by 2023. Some attribute it to the overall convenience of working within the comfort of their home. While remote work is beneficial to efficiency, it takes a toll on collaboration. More and more businesses are using AR to showcase their products and boost their services. Astrid Eira is a resident B2B expert of FinancesOnline, focusing on the SaaS niche. Events organization is another function of the AR Cloud. Using AR for healthcare reinforces the accuracy and efficiency of medical procedures. When the big players are on board, the common challenges will eventually be overcome. Currently, only 16% of Americans receive good customer support[24], but using AR remote assistance can help increase that number within the next few years. In fact, AR users have increased in numbers over the past few years. In addition, there are lots of innovations in the gaming community that can easily accommodate AR tech. Please let us know what you think of our products and services. Most consumers don’t like talking about banking and finance. Also, many businesses are starting to leverage it for their operations using application development software. Through the use of the app, a manager can easily decide the location of tables, kiosks, and other relevant stations from their device. AR and AI complement each other. Global Report Predicts EdTech Spend to Reach $252bn by 2020, 73% of Teens Have Access to a Smartphone; 15% Have Only a Basic Phone, Global AR/VR consumer content and apps market 2016-2021, Worldwide Spending on Augmented and Virtual Reality Expected to Surpass $20 Billion in 2019, 72 percent say no to Google Glass because of privacy, Global augmented and virtual reality headset shipment 2015-2023, The Silver Lining of Customer Problems (Part 3), THE GLOBAL STATE OF DIGITAL IN OCTOBER 2019, Digital advertising spending worldwide from 2018 to 2023, A Year in WebAR: Celebrating the First Anniversary of 8th Wall Web, Japan’s latest big thing: ‘virtual YouTubers’, Apple Patents Gesture, Expression Tracking for Mixed Reality Headset, Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM, 20 Current Augmented Reality Trends & Predictions for 2020/2021 and Beyond, 2019 AUGMENTED AND VIRTUAL REALITY SURVEY REPORT, Virtual reality and augmented reality users U.S. 2017-2022, You’re likely using AR, even if you don’t know it. The use of avatars alongside AR is becoming more popular. Contributing factors to this growth include more integrations of AR technology into mobile devices as well as a growing online population. AR indoor navigation is useful for large areas like universities, hospitals, and airports. Applied Sciences is an international peer-reviewed open access semimonthly journal published by MDPI. AR systems are becoming increasingly capable of helping financial institutions interact better with consumers to improve transparency and make transactions more convenient. This keynote surveys the current state-of-the-art in Augmented Reality. So, it makes sense for companies to look into how they can incorporate augmented reality into their operations as early as now. It might be a wise move for businesses to partner with them to increase consumer engagement. Using AR for collaboration can avoid miscommunication as well as help workers visualize their projects better. 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