Our service solutions are valued by our customers and have won many accolades. Bosch develops innovative solutions that facilitate new mobility offerings. Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Brand and valuesAs part of the Bosch Group, Bosch Service Solutions stands for a reliable partnership, an international network and the highest standards of quality and data security in our services. Our solutions are tailored to customers' local requirements. We have a unique set of competencies based on our values, our technology and integration competence, as well as our comprehensive experience and know-how of communication processes. Bosch Automotive Service Solutions S.r.l. Development of tailored solutions based on industry, customer and user needs as well as process and data analyses, Extensive experience and knowledge of customer and process requirements in our focus sectors, Detailed understanding of end customers through direct contact, data collection and analytics, Worldwide customer support tailored to the local context, Services that save time and money, optimize processes and support sales, Creation of real added value – such as reduced transaction costs, increased customer loyalty and greater data security, © 2020 Bosch Service Solutions GmbH, all rights reserved. Technology from Bosch is used in practically every vehicle in the world. Tel. From mechanics to electrics and diesel technology — our expert professionals work with state-of-the-art testing technology. Mobility today means much more than just getting from A to B – mobility stands for flexibility and for connected thinking beyond boundaries. Bosch Service Solutions supports its customers as a provider of BPO solutions for complex, technology-driven services. With this broad-based knowledge, we offer you a wide range of expertise in different areas. bosch service solutions for the Innovative solutions for a new shopping experience The retail sector is facing major challenges: globalized markets, rising price pressure, changes in buying habits among customers due to online business and comparison portals. The two companies have been working together since 2019. Our focus is on achieving an ideal combination of people and technology. Experience the meaning of "invented for life" by Bosch completely new. English español. Automotive Service Solutions; Service Concepts; Workshop Concepts; Bosch Gear; Bosch Auto Parts. We help to create more efficient processes, leverage synergy potential and enhance service quality by using advanced digital technologies combined with a cross-functional and global approach. At the end of the 1980s, consumer demand for longer availability over regular business hours became ever greater, and this demand increased even further at the beginning of the 1990s. > Find out more about Bosch's Automotive Aftermarket division L'azienda Bosch Automotive Service Solutions S.r.l. Robert Bosch GmbH Branch in Italy Strada del Drosso, 37/15 10135 Torino. Taking over processes that are not part of the core business of our customers and expanding our international presence. Tel +39 011 3285286 Fax +39 011 3285256. SSON awarded the program "DAVE" developed by Bosch Service Solutions in the category: "Best Process Improvement and Innovation". As specialists in the field of Business Support Services, Bosch Service Solutions takes over and optimises process that are not part of the core business of its customers and is continuously expanding its international presence with new locations. We help you to optimize your service offering in five key areas: Customer Experience Services, Mobility Services, Monitoring Services, as well as Business Services and Shared Services. This is particularly true in the case of high-tech and emotional products such as cars. You and your end customers benefit from an excellent service experience that covers all needs. Attività Principali secondo la classificazione Kompass . +39 0521 632401. Technology-driven services tailored to local requirements. Il report aggiornato è stato emesso il 10/08/2020. Our associates work with you to analyze and develop all key touchpoints along the customer journey and support you over all channels used for interaction with customers. 10.03.2016 Auto. This is the most prestigious award in this sector. Bosch Service Solutions awarded with the CCV Quality Award for outstanding commitment to customer satisfaction. Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Thanks to the Bosch eCall Service, rescue forces can be notified more quickly, so that they can be on the scene sooner. At more than 16,000 Bosch certified car service garages, drivers benefit from first-class service, expert know-how, and ex-works quality automotive spare parts. The SafeLine Group is one of the world's leading elevator emergency technology manufacturers. Bosch technologies are used worldwide in almost all vehicles. The two companies have been working together since 2019. In the early 2000s, as Bosch Service Solutions entered the mobile security business, the company began using IoT. This means that the transportation of high-value goods in particular, such as pharmaceuticals or electronic devices, can be monitored continuously until the goods are delivered to their destination. Bosch Service Solutions is a leading provider for Business Process Outsourcing. Produzione e commercializzazione apparecchi e servizi per la manutenzione di autoveicoli, motocicli e veicoli pesanti. Follow us on Social. 888 715 3616. Bosch Service Solutions therefore offers a comprehensive service package, ranging from effective telesales to helpdesk solutions and professional social media management. The continuous availability and high quality of our services increase customer satisfaction levels and their loyalty to your brand. The service is characterized by efficiency and a global uniform that takes regional circumstances into account. On September 11, 2018 Bosch received the Automechanika Innovation Award for its Augmented Reality application during service trainings. With Mobility Services you can comprehensive and innovative service packages to your customers when they are on the road – from eCall to a telephone concierge. Visit our international website. As a reliable partner, we work with you to develop highly complex, networked solutions that are … You can thus ensure that your brand promise is supported at all times and enhance the brand experience for your customers. Entry into IoT and mobile security services with global tracking of mobile objects. Our dedication is an unwaivering commitment to providing them with a unique combination of parts, diagnostics, workshop equipment and services. © 2020 Bosch Service Solutions GmbH, all rights reserved. The internal social media service from Bosch won in the category of Social Customer Service. Invia email Sito WEB BOSCH AUTOMOTIVE SERVICE SOLUTIONS S.R.L. Cross-Domain Solutions from Bosch Operating across four business sectors – Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology – Bosch is uniquely positioned to offer customers a multitude of value-add, cross-sector solutions across a diversity of industry applications. Frost & Sullivan honored us with the Technology Leadership Award for Customer Business Process Outsourcing (BPO) in Europe. The jury bestowed the award on Bosch in the "Alternative Drive Systems & Digital Solutions” category. si trova in VIA MONTE AQUILA, 2, 43124, Parma, Parma. Image. We help you to optimize your service offering in five key areas: Customer Experience Services, Mobility Services, Monitoring Services, as … Cost reduction Multi-skill teams facilitate synergy effects, leading to greater efficiency In its “Automotive Service Solutions” operations, Bosch supplies testing and repair-shop technology, diagnostic software, service training, and information services. Contact Us. As a reliable partner, we work with you to develop highly complex, networked solutions that are tailored to the needs of your end customers. In it's Automotive Aftermarket division, Bosch employs more than 17,000 associates in 150 countries. Bosch Service Solutions won in two categories: "Best technical support" and "Best marketing". Bosch Service Solutions has won the CCV Quality Award of the German call center sector, in the Employee Satisfaction category. For us, the focus is on people and helping them to stay mobile. Solutions that also meet the highest safety and quality standards. Your innovative partner for technology-driven services Bosch Service Solutions is a leading provider for Business Process Outsourcing. We also work with our customers to develop, implement and operate new business models. The award ceremony took place in Frankfurt, Germany, during the Automechanika trade show. Bosch Automotive Service Solutions A globally trusted partner for all workshop needs. CCNL: Contratto Collettivo Nazionale di Lavoro attualmente in vigore ed applicato dalla Società. Ne inspirăm clienții cu soluții de servicii inovative, bazate pe tehnologie. We have dedicated over 125 years of pioneering spirit and expertise in research and manufacturing of mobility solutions that … Expansion of monitoring services to include service centre services. 231/2001 6 DEFINIZIONI Attività sensibili: attività della Società nel cui ambito sussiste il rischio, anche potenziale, di commissione di reati di cui al Decreto. Communications and process expertiseThrough our long-term partnerships with our customers we are able to develop tailored services and technologies. Bosch Service Solutions has won the Contact Center Award as the best Customer Experience in Professional Services. non si avvarrà della collaborazione di fornitori che abbiano ripetutamente dimostrato di non rispettare le convenzioni base di lavoro dell’OIL. CORCAGNANO: Cittá: 43124 PARMA PR: Telefono: 0521/632401: Fax: 0522/632403 Frankfurt am Main, Germany / Hoboken, NJ – As part of its plans to further expand its mobility service business, Bosch Service Solutions is acquiring a minority stake in the startup Sfara Inc., based in Hoboken, NJ (USA). Bosch Service Solutions develops comprehensive concepts for the logistics sector, designed to provide solutions to protect mobile objects. The needs of end customers are changing accordingly. Here you will find a selection of our most recent awards and prizes. Produttore Distributore Fornitore di servizi. The jury praised the "understanding of customer requirements" across all sectors. Bosch Automotive Service Solutions offers services and development for special service tools in Automotive, 2-wheelers, Trucks and Marine. We combine many years of expertise as a leading partner to the automotive industry with experience as a provider of innovative services. Service Design is a Bosch method that enables companies to improve the brand experience and service quality for their customers. Le “soluzioni connesse” sono uno stimolo per la creazione di posti di lavoro - Bosch assumerà 14.000 neolaureati. Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. This award given by the University of St. Gallen honors companies who successfully position themselves through an innovative approach to customer relationship management via social media. Global tool development assures global vehicle and component development. The Bosch Group is a leading global supplier of technology and services and is divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Fax +39 0521 632403. Moving stories and inspiring interviews. We are helping our customers to exploit the full potential of a connected future. Bosch Service Solutions. As an internal service provider, we support Bosch departments by pooling transactional and administrative tasks to increase efficiency. Cookies that are essential for technical reasons are set on this webpage so we can provide users with our offers. With Mobility Services you can comprehensive and innovative service packages to your customers when they are on the road – from eCall to a telephone concierge. We work with our customers to develop and optimize business processes and business models – for real added value and maximum end customer satisfaction. Constant availability therefore became increasingly important for companies. Successful digital transformation and maximum customer satisfaction with Service Design. Nome: BOSCH AUTOMOTIVE SERVICE SOLUTIONS SRL Indirizzo: VIA MONTE AQUILA 2 - LOC. When our company was founded in 1985, around 25 associates were employed at the Cologne and Frankfurt sites, mostly in the area of monitoring services. Whether for private or commercial vehicles, multimodal transportation services, fleet management, or smart transport infrastructure, Bosch brings together vehicle technology, the data cloud, and services to offer complete mobility solutions. BOSCH SERVICE SOLUTIONS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity A cookie that stores your current privacy settings is also set (selection cookie). The SSON Special Excellence Award “Robotics” was awarded to our international project RoboCorp for delivering "outstanding results demonstrating the benefits of robotic process automation (RPA)". Using the latest technology and the possibilities of … Bosch Car Service, prima rete indipendente al mondo, ti offre il miglior servizio di consulenza, riparazione e manutenzione della tua auto, con il supporto di Bosch, uno dei principali fornitori di primo equipaggiamento al mondo, per qualsiasi modello, per qualsiasi marca. Redundantly configured IT systems guarantee excellent service at all times, We work with you to develop services that will impress your customers, Many years of experience in technology, communications and service make us a partner you can trust. MODELLO DI ORGANIZZAZIONE, GESTIONE E CONTROLLO AI SENSI DEL D. LGS. Extensive Bosch expertise makes for an integrated solution — The main Bosch divisions contributing to the development of eCall solutions were Security Systems, Chassis Systems Control, and Car Multimedia, which each contributed their respective expertise. BOSCH AUTOMOTIVE SERVICE SOLUTIONS S.R.L. La sua attività è Codice Ateco 2007 (27.90.09) "Fabbricazione di altre apparecchiature elettriche nca". IN NORTH AMERICA 8AM - 5PM CST MON-FRI FOR BOSCH WORLD WIDE CLICK HERE CLICK TO CALL. This enables us to offer tailored solutions that make your brand and your products even more attractive to end customers. Frankfurt am Main, Germany / Hoboken, NJ – As part of its plans to further expand its mobility service business, Bosch Service Solutions is acquiring a minority stake in the startup Sfara Inc., based in Hoboken, NJ (USA). In addition to carrying out operations in the monitoring centre, the team also performed additional tasks such as processing fault notifications and managing service technicians. Gruppi elettrogeni; Altre classificazioni (per alcuni Paesi) CNAE (ES 2009) : Comercio al por mayor de equipos electrónicos y de telecomunicaciones y sus componentes (4652) Expertise in technology and system integrationWe focus on certain sectors and services in order to offer highly innovative solutions - and we have reached leading positions in the areas of automotive/mobility, sensor technology and Internet of Things. Bosch service for all makes — worldwide. They expect comprehensive, intuitive services for a driving and brand experience that delivers maximum convenience and safety. Being accessible throughout the entire Customer Journey contributes to long-term customer loyalty. Tecnologia per la vita: vogliamo che i nostri prodotti suscitino entusiasmo, migliorino la qualità della vita e contribuiscano a preservare le risorse naturali. 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